公開日期 | 標題 | 作者 | 來源出版物 | WOS | 全文 |
---|---|---|---|---|---|
2010 | IMPROVING SERVICE PERFORMANCE FOR AN INTERNATIONAL CONTAINER SHIPPING COMPANY USING INDEX APPROACH: A METHOD AND APPLICATIONS | Kee-Kuo Chen; Jaw-Shen Wang; Ching-Wu Chu ; Rong-Her Chiu | Journal of Marine Science and Technology-Taiwan | 1 | |
2009 | A structural equation model of management strategies and firm performance: a case study of logistics service quality on home delivery | Yu-Kai Huang ; Cheng-Min Feng; Pei-Ju Wu | International Journal of Electronic Customer Relationship Management | ||
2015 | Using Importance-Performance Analysis in Evaluating Taiwan Blog e-Service Quality | Yu-Kai Huang ; Wei-Shang, Fan; Ming-Chun Tsai; Ying-Hui Ho | Journal of Economics, Business and Management | 0 | |
2019 | 應用重要性與績效分析法探討遊覽車安全管理之研究 | 曾柏興 |