公開日期 | 標題 | 作者 | 來源出版物 | WOS | 全文 |
---|---|---|---|---|---|
2017 | PREDICTING CUSTOMER RETENTION LIKELIHOOD IN THE CONTAINER SHIPPING INDUSTRY THROUGH THE DECISION TREE APPROACH | Lin, L. H.; Chen, K. K.; Rong-Her Chiu | Journal of Marine Science and Technology-Taiwan | ||
2017 | Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry | Chen, K. K.; Rong-Her Chiu ; Chang, C. T. | Transportation Research Part E-Logistics and Transportation Review |