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瀏覽 的方式： 關鍵字 customer loyalty


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顯示 1 到 7 筆資料，總共 7 筆
公開日期標題作者來源出版物scopusWOS全文
2009A catastrophe model for developing loyalty strategies: a case study on choice behaviour of pick-up point for online shoppingYu-Kai Huang ; Cheng-Min FengInternational Journal of Services Operations and Informatics0
2010Consumer behavior of the information services industry in Taiwan – conceptual framework and hypotheses developmentWen-Hung Wang ; Chiung‐Ju LiangMeasuring Business Excellence0
2008Does online relationship marketing enhance customer retention and cross-buying?Chiung-Ju Liang; Wen-Hung Wang ; Hui-Ju ChenThe Service Industries Journal0
2014Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in TaiwanChou, Pin-Fenn; Chin-Shan Lu ; Chang, Yu-HernTransportmetrica A: transport science
2024Service quality, relationship quality, e-service quality, and customer loyalty in the container shipping service context: a moderated mediation modelChun-Hsiung Liao; Chin-Shan Lu ; Ying-Hsin YuINTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS
2009A structural equation model of management strategies and firm performance: a case study of logistics service quality on home deliveryYu-Kai Huang ; Cheng-Min Feng; Pei-Ju WuInternational Journal of Electronic Customer Relationship Management
2023服務接觸、關係品質對顧客忠誠度影響之研究－以海運承攬運送業為例陳秀育 ; 莊庭; 陳立昕運輸計劃季刊
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