| 公開日期 | 標題 | 作者 | 來源出版物 | scopus | WOS | 全文 |
|---|---|---|---|---|---|---|
| 2005 | Integrative research into the financial services industry in Taiwan: Relationship bonding tactics, relationship quality and behavioural loyalty | Chiung-Ju Liang; Wen-Hung Wang | Journal of Financial Services Marketing | 0 | ||
| 2014 | The moderating effects of involvement with respect to customer relationship management of the airline sector | Wen-Hung Wang | Journal of Air Transport Management | 0 | ||
| 2024 | Service quality, relationship quality, e-service quality, and customer loyalty in the container shipping service context: a moderated mediation model | Chun-Hsiung Liao; Chin-Shan Lu ; Ying-Hsin Yu | INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS | |||
| 2023 | 服務接觸、關係品質對顧客忠誠度影響之研究－以海運承攬運送業為例 | 陳秀育 ; 莊庭; 陳立昕 | 運輸計劃季刊 |
