Results 1-2 of 2 (Search time: 0.017 seconds).
Issue Date | Title | Author(s) | Source | WOS | Fulltext/Archive link | |
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1 | 2009 | A structural equation model of management strategies and firm performance: a case study of logistics service quality on home delivery | Yu-Kai Huang ; Cheng-Min Feng; Pei-Ju Wu | International Journal of Electronic Customer Relationship Management | ||
2 | 2009 | A catastrophe model for developing loyalty strategies: a case study on choice behaviour of pick-up point for online shopping | Yu-Kai Huang ; Cheng-Min Feng | International Journal of Services Operations and Informatics | 0 |