The Effects of Organizational Information System Resources and Functional Dimensions on Green Supply Chain Management Systems Implementation Success

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Project title

Code/計畫編號

NSC102-2410-H019-007-SS3

Translated Name/計畫中文名

組織的資訊系統資源與功能層面對綠色供應鏈管理系統實施成功的影響

Project Coordinator/計畫主持人

Hsiu-Fen Lin

Funding Organization/主管機關

National Science and Technology Council

Department/Unit

Department of Shipping and Transportation Management

Website

https://www.grb.gov.tw/search/planDetail?id=8113592

Year

2014

Start date/計畫起

01-08-2014

Expected Completion/計畫迄

31-07-2015

Bugetid/研究經費

731千元

ResearchField/研究領域

管理科學

"現階段組織在內外環境所帶來的壓力下，愈來愈重視環境保護議題，也促使企業必須將綠色環保概念整合於供應鏈管理系統中，進而推動與實施綠色供應鏈管理系統。因此，深入瞭解實施綠色供應鏈管理系統的前置因素與結果，實為重要研究議題。本研究綜合與歸納相關文獻之後，研究綜合與歸納相關文獻之後，擬在資源基礎理論和資訊系統成功模式的基礎下，建構綠色供應鏈管理系統前置因素與結果的研究架構，實證分析的研究架構，實證分析組織的資訊系統源 (資訊系統知識源、資訊系統關係源、資訊系統基礎設施資源、資訊系統能力、資訊系統能力資源 )與資訊系統功能 (系統品質、資訊品質、服務品質 )對綠色供應鏈管理系統實施 (實施程度、使用者滿意度)及其成效(財務績效、作業績效、環境績效、社會績效)的影響。首先，本研究藉由理論推導本研究藉由理論推導的過程、內容分析法的質性過程、內容分析法的質性過程、內容分析法的質性過程、內容分析法的質性訪談資料整理 (定性 )、與統計實證的量化分析、與統計實證的量化分析、與統計實證的量化分析 (定量 )來進行研究假設的驗證來進行研究假設的驗證，首先經由多個個案深度訪談個案深度訪談，以內容分析法分析與歸納訪談法分析與歸納訪談結果，修正調整修正調整研究模式及假說，再研究模式及假說，再利用實證調查法針對所回收之問卷，採結構方程模型方法，進行資料分析與模式驗證。綠色供應鏈管理系統影響因素重要性的評估過程中，的評估過程中，往評估成員會受其主觀判斷與模糊性認知的影響，無法反映其真實感受的影響，無法反映其真實感受的影響，無法反映其真實感受的影響，無法反映其真實感受，使得重要因素重要因素的評估更為複雜與不易。更為複雜與不易。因此，本研究以模糊理論與以模糊理論與層級分析法為基礎，建構綠色供應鏈管理系統重要因素模糊評估式與操作程序建構綠色供應鏈管理系統重要因素模糊評估式與操作程序，透過語意變數與解透過語意變數與解模糊化消除評估成員對問題的看法，並以層級分析計算模糊化消除評估成員對問題的看法，並以層級分析計算模糊化消除評估成員對問題的看法，並以層級分析計算模糊化消除評估成員對問題的看法，並以層級分析計算評估構面與準則的權重值，及其重要性的優先順序，研究對象包括傳統製造業與高科技兩個不同的群組，研究對象包括傳統製造業與高科技兩個不同的群組，研究對象包括傳統製造業與高科技兩個不同的群組，分別依其各評估構面分別依其各評估構面與準則的權重值與排名，進行整體的，進行整體的比較分析。最後，本研究依據研究分析結果，說明其對依據研究分析結果，說明其對依據研究分析結果，說明其對依據研究分析結果，說明其對實務界所實務界所帶來之意涵，這些意涵與研究發現，這些意涵與研究發現可提供臺灣企業界瞭解綠色供應鏈管理系統實施程度與成效的重要影響因素。"Nowadays, the environment has attracted increasing attention in face of a series of internal and external pressure, more and more enterprises incorporate environmental factors in supply chain management systems begin to implement green supply chain management systems (GSCMS). Therefore, there is a need to understand antecedents and consequences of GSCMS implementation. Based on the resource-based perspective and information system (IS) success model, this study presents and empirically validates the research model to examine the influence of organizational IS resources (IS knowledge resources, IS relationship resources, IS infrastructure resources, and IS capability resources) and IS functional dimensions (system quality, information quality, and service quality) on GSCMS implementation (the extent of GSCMS implementation and user satisfaction) and effectiveness (financial performance, operational performance, environmental performance, and social performance). This study combines qualitative and quantitative methods to verify the research model. First, the research model has been revised according to the result of multiple-cases deeply interview and content analysis. Then, the survey research is included to examine the revised research model and hypotheses. The structural equation modeling (SEM) was used to analyze the hypothesized relationships between the constructs in the research model. Additionally, determining the most important influences on GSCMS implementation effectiveness is crucial and helps firms focus on factors with the highest weight and identify the best policy to facilitate the GSCMS implementation success. However, the decision maker can specify preferences in the form of natural language expressions about the importance of each evaluation item. By using fuzzy analytic hierarchy process (FAHP), this study develops a fuzzy evaluation model to determine relative weights and priorities of factors that influence GSCMS implementation effectiveness between two groups of industries - one group is traditional manufacturing and the other is high-tech manufacturing. Finally, this study will provide guidelines for business managers who are initiating or conducting the applications of GSCMS, and for researchers interested in GSCMS issues."

Keyword(s)

綠色供應鏈管理系統
資訊系統資源
資訊系統功能
內容分析法
實證內容分析法
實證
模糊層級分析法
評估模式
green supply chain management system
information system resources
information system functional dimensions
content analysis
empirical validation
fuzzy analytic hierarchy process
evaluation model

DSpace CRIS

The Effects of Organizational Information System Resources and Functional Dimensions on Green Supply Chain Management Systems Implementation Success

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