第 1 到 2 筆結果,共 2 筆。
公開日期 | 標題 | 作者 | 來源出版物 | WOS | 全文 | |
---|---|---|---|---|---|---|
1 | 2006 | Why Customers Stay: An Analysis of Service Quality and Switching Cost on Choice Behavior by Catastrophe Model | Cheng-Min FENG; Yu-Kai Huang | |||
2 | 2006 | The Evaluation of Retiling Delivery Service Quality by AHP | Cheng-Min FENG; Yu-Kai Huang |