A Study of User Satisfaction with and Acceptance of a Hydrology and Stratum Subsidence Monitoring System

Abstract

Land subsidence is a serious issue primarily caused by the human over-extraction of groundwater, excluding natural factors. To achieve a balance between supply and demand, the real-time monitoring and management of groundwater resources are currently implemented using sensors. However, many developed management platforms often overlook the actual usage and experience of the users, potentially resulting in a poor user experience. In this study, we applied the Technology Acceptance Model to explore users' acceptance of and satisfaction with a groundwater management platform. We found that the proposed management platform obtained higher levels of user acceptance and satisfaction, and can be practically applied to the monitoring and management of groundwater resources.