| 公開日期 | 標題 | 作者 | 來源出版物 | scopus | WOS | 全文 |
| 2020 | Applying QFD to assess quality of short sea shipping: an empirical study on Cross-Strait high-speed ferry service between Taiwan and Mainland China | Sheng-Teng Huang ; Kuo-Chung Shang ; Chien-Min Su ; Ki-Yin Chang ; Yi Ting Tzeng | International Journal of Shipping and Transport Logistics | | 0 | |
| 2020 | Applying QFD to assess quality of short sea shipping: an empirical study on Cross-Strait high-speed ferry service between Taiwan and Mainland China | Huang, Sheng Teng ; Shang, Kuo Chung ; Su, Chien Min ; Chang, Ki Yin ; Tzeng, Yi Ting | INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS | | | |
| 2009 | A catastrophe model for developing loyalty strategies: a case study on choice behaviour of pick-up point for online shopping | Yu-Kai Huang ; Cheng-Min Feng | International Journal of Services Operations and Informatics | | 0 | |
| 2011 | Critical issues affecting the service quality and professionalism of the tour guides in Hong Kong and Macau | Athena H.N. Mak; Kevin K.F. Wong; Richard C.Y. Chang | Tourism Management | | 0 | |
| 2006 | Determinants of success for online communities: an empirical study | Hsiu-Fen Lin ; Gwo-Guang Lee | Behaviour & Information Technology | | 132 | |
| 2014 | Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan | Chou, Pin-Fenn; Chin-Shan Lu ; Chang, Yu-Hern | Transportmetrica A: transport science | | | |
| 2010 | Factors affecting the service quality of the tour guiding profession in Macau | Athena H. N. Mak; Kevin K. F. Wong; Richard C.Y. Chang | International Journal of Tourism Research | | 0 | |
| 2007 | The Impact of Website Quality Dimensions on Customer Satisfaction in the B2C E-commerce Context | Hsiu-Fen Lin | Total Quality Management & Business Excellence | | 0 | |
| 2012 | A Research of Service Outcomes in Taiwan: The Role of Patients’ Quality Perceptions and Wait Time | Kishwar Joonas; Wen-Hung Wang | Hospital Topics | | 0 | |
| 2024 | Service quality, relationship quality, e-service quality, and customer loyalty in the container shipping service context: a moderated mediation model | Chun-Hsiung Liao; Chin-Shan Lu ; Ying-Hsin Yu | INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS | | | |
| 2009 | A structural equation model of management strategies and firm performance: a case study of logistics service quality on home delivery | Yu-Kai Huang ; Cheng-Min Feng; Pei-Ju Wu | International Journal of Electronic Customer Relationship Management | | | |
| 2023/7/1 | THE TECHNOLOGY SOLUTIONS OF SERVICE QUALITY FOR SHIP REPAIR SERVICE PROVIDERS | Hsu, Yu-Chang; Lu, Hua-An ; Chu, Ching-Wu | INTERNATIONAL JOURNAL OF MARITIME ENGINEERING | | | |
| 2016 | What are passenger perspectives regarding airlines' environmental protection? An empirical investigation in Taiwan | Niu, S. Y.; Kung-Don Ye ; Chih-Ching Chang ; Chiung-Lin Liu ; Niu, Shih-Yuan; Liu, Chiung-Lin ; Chang, Chih-Ching ; Ye, Kung-Don | Journal of Air Transport Management; J AIR TRANSP MANAG | | 18 | |
| 2018 | 基隆市國小教師校外教學對國立海洋科技博物館服務品質與滿意度之研究 | 張榮蘭; 李永翔; 林群益; 蘇蜂鈞; 何宗儒 | 華人前瞻研究Journal of Chinese Trend and Forward | | | |
| 2009 | 應用層級分析法發展高齡化社會公共圖書館經營策略之研究 | 黃昱凱 ; 黃愛華 | 臺灣圖書館管理季刊 | | | |
| 2006 | 應用模糊層級分析法於網路商店服務品質評估之研究 | 林秀芬 | 電子商務學報 | | | |
| 2004 | 網站服務品質、認知風險與購買意圖之網路書店實證研究 | 李國光; 林秀芬 | 管理研究學報 | | | |
| 2006 | 網路知識社群服務品質評估模式建構之研究 | 林秀芬 ; 李國光 | Electronic Commerce Studies | | | |
