Mediating effects of service recovery on liner shipping users

Please use this identifier to cite or link to this item: http://scholars.ntou.edu.tw/handle/123456789/15164

Title:	Mediating effects of service recovery on liner shipping users
Authors:	Shih-Liang Chao Lin, R. Y. Sun, Y. H.
Issue Date:	Dec-2019
Journal Volume:	84
Source:	Transport Policy
URI:	http://scholars.ntou.edu.tw/handle/123456789/15164
ISSN:	0967-070X
DOI:	10.1016/j.tranpol.2018.12.016 ://WOS:000500383800005
Appears in Collections:	航運管理學系

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