http://scholars.ntou.edu.tw/handle/123456789/21759| Title: | An Analysis of Strategy on Service Failure and Service Recovery of 'Order Online Pick Up in Store | Authors: | W. S. Fan Yu-Kai Huang Y. J. Tu |
Issue Date: | May-2019 | URI: | http://scholars.ntou.edu.tw/handle/123456789/21759 |
| Appears in Collections: | 海洋觀光管理學士學位學程(系) |
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