A feasibility study of an AI-based virtual human training design in suicide gatekeeper education

Abstract

Background: Suicide gatekeeper training is a preventive approach that equips nonprofessionals with the knowledge and skills to recognize and minimize suicide risks. AI-based virtual human technology offers an innovative way to deliver the training via immersive and interactive learning experiences. Objective: The study evaluated the acceptability and practicality of using Virti (R) virtual human simulation technique to design a Question-Persuade-Referral communication training and explored university students' learning experiences and feedback of the design. Design: Both qualitative and quantitative findings reflected Virti (R) learning outcomes. User satisfaction and confidence of Virti and suicide gatekeeper knowledge were measured along with semistructured inquiries collecting the learning experiences. Virti (R) was implemented in a 3-hour gatekeeper training session, including classroom teaching (1.5h) and Virti (R) practice (1.5h) via mobile or tablet.ResultsFifty-three undergraduates participated in the study (average age 19.2). The post-training score of the item, I become better understood that gatekeeper care is essential." was rated the highest (Mean=8.23SD=1.68) while "confidence in acting as a suicide gatekeeper" rated the lowest (Mean=5.82 SD=2.41). Three themes emerged through student feedback: Enhancing communication skills and confidence; perceived value and educational potential of Virti (R); and technical limitations and improvement of Virti (R). Conclusion: The study validated that AI-based Virti (R) scenarios were feasible for suicide gatekeeper training and communication skills promotion. Addressing technical issues may further strengthen user confidence."