CUSTOMER RELATIONSHIP MANAGEMENT AND FIRM PERFORMANCE: AN EMPIRICAL STUDY OF FREIGHT FORWARDER SERVICES

請用此 Handle URI 來引用此文件： http://scholars.ntou.edu.tw/handle/123456789/7654

標題:	CUSTOMER RELATIONSHIP MANAGEMENT AND FIRM PERFORMANCE: AN EMPIRICAL STUDY OF FREIGHT FORWARDER SERVICES
作者:	Kuo-Chung Shang Chin-Shan Lu
公開日期:	二月-2012
卷:	20
期:	1
來源出版物:	Journal of Marine Science and Technology-Taiwan
URI:	http://scholars.ntou.edu.tw/handle/123456789/7654
ISSN:	1023-2796
DOI:	://WOS:000301169600008
顯示於：	海洋經營管理學士學位學程(系)

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