The Evaluation of Instant Logistics Tracking, Monitoring Schemes: An Empirical Study in the New Technology Environment

Abstract

As the popularity of wireless devices and internet is increasing, the applications of wireless communication technologies are broadened at a phenomenal speed. This trend boosts the demand for wireless network. How to employ the wireless broadband communication techniques and mobile digital electronic devices to enhance a logistics service providing department’s (LSPD’s) competitiveness and to improve LSPD’s performance and efficiency is very important. From previous literatures review, four types of real-time logistics monitoring alternatives (RTLMAs) are found popular in the LSPD in various industries, including LSPD control system, LSPD informatics system, LSPD tracing system, LSPD mobile system. Three major evaluation criteria are found from previous literatures, including collaborative cooperation criterion, integrated logistics service criterion, and LSPD core resource-based criterion. Using the ANP (Analytical Network Process) technique and the three major evaluation criteria to propose a model to select an appropriate RTLMA for each of the three very large organizations headquartered in the Southern Taiwan.