http://scholars.ntou.edu.tw/handle/123456789/25149
標題: | Determinants of outsourcing performance in container terminal operations: a moderated mediation model | 作者: | Szu-Yu Kuo Chin-Shan Lu |
關鍵字: | container terminal;outsourcing management capability;communication quality;partnership quality;outsourcing performance | 公開日期: | 15-十月-2022 | 出版社: | Inderscience Enterprises Limited | 卷: | 15 | 期: | 1-2 | 起(迄)頁: | 1-32 | 來源出版物: | INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS | 摘要: | This study empirically examines the determinants of the performance of outsourcing from a container terminal practitioner's perspective. We attempted to examine the effects of container terminal operators' outsourcing management capabilities, outsourcing providers' basic and specific capabilities, communication quality, and partnership quality on outsourcing performance. Data is collected from 145 practitioners in container terminal operators at Port of Kaohsiung in Taiwan. A moderated mediation model was developed for data analysis. The research findings showed that firms' outsourcing management capability positively influenced outsourcing providers' basic and specific outsourcing capability, and that outsourcing providers' basic and specific outsourcing capability positively influenced outsourcing performance. Specifically, the results also indicate that communication quality and partnership quality had moderating effects on the indirect effect of outsourcing management capabilities on outsourcing performance through outsourcing providers' basic and specific outsourcing capability. Theoretical and managerial implications from the research findings on outsourcing management for container terminal operators are discussed. |
URI: | http://scholars.ntou.edu.tw/handle/123456789/25149 | ISSN: | 1756-6517 | DOI: | 10.1504/IJSTL.2022.125830 |
顯示於: | 航運管理學系 |
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