The Moderating Role of Service Recovery on Customer Loyalty in the Context of Cruise Passengers

請用此 Handle URI 來引用此文件： http://scholars.ntou.edu.tw/handle/123456789/15166

標題:	The Moderating Role of Service Recovery on Customer Loyalty in the Context of Cruise Passengers
作者:	Chiou, M. R. Shih-Liang Chao Hsieh, H. Y.
來源出版物:	Maritime Policy & Management
URI:	http://scholars.ntou.edu.tw/handle/123456789/15166
ISSN:	0308-8839
DOI:	10.1080/03088839.2020.1742396 ://WOS:000523129400001
顯示於：	航運管理學系

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