http://scholars.ntou.edu.tw/handle/123456789/21607| Title: | Why Customers Stay: An Analysis of Service Quality and Switching Cost on Choice Behavior by Catastrophe Model | Authors: | Cheng-Min FENG Yu-Kai Huang |
Issue Date: | Jul-2006 | URI: | http://scholars.ntou.edu.tw/handle/123456789/21607 |
| Appears in Collections: | 海洋觀光管理學士學位學程(系) |
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