http://scholars.ntou.edu.tw/handle/123456789/25116
Title: | Assessing resources, logistics service capabilities, innovation capabilities and the performance of container shipping services in Taiwan | Authors: | Ching-Chiao Yang Marlow, Peter B. Chin-Shan Lu |
Keywords: | Resource-based view;Logistics service capability;Innovation capability;structural equation modeling | Issue Date: | 1-Nov-2009 | Publisher: | ELSEVIER | Journal Volume: | 122 | Journal Issue: | 1 | Start page/Pages: | 4-20 | Source: | International Journal of Production Economics | Abstract: | This study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed. |
URI: | http://scholars.ntou.edu.tw/handle/123456789/25116 | ISSN: | 0925-5273 | DOI: | 10.1016/j.ijpe.2009.03.016 |
Appears in Collections: | 航運管理學系 |
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