http://scholars.ntou.edu.tw/handle/123456789/7654| Title: | CUSTOMER RELATIONSHIP MANAGEMENT AND FIRM PERFORMANCE: AN EMPIRICAL STUDY OF FREIGHT FORWARDER SERVICES | Authors: | Kuo-Chung Shang Chin-Shan Lu |
Issue Date: | Feb-2012 | Journal Volume: | 20 | Journal Issue: | 1 | Source: | Journal of Marine Science and Technology-Taiwan | URI: | http://scholars.ntou.edu.tw/handle/123456789/7654 | ISSN: | 1023-2796 | DOI: |
| Appears in Collections: | 海洋經營管理學士學位學程(系) |
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