Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry

Please use this identifier to cite or link to this item: http://scholars.ntou.edu.tw/handle/123456789/8724

Title:	Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry
Authors:	Chen, K. K. Rong-Her Chiu Chang, C. T.
Issue Date:	Aug-2017
Journal Volume:	104
Source:	Transportation Research Part E-Logistics and Transportation Review
URI:	http://scholars.ntou.edu.tw/handle/123456789/8724
ISSN:	1366-5545
DOI:	10.1016/j.tre.2017.04.015 ://WOS:000405977100001
Appears in Collections:	航運管理學系

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