http://scholars.ntou.edu.tw/handle/123456789/16925| Title: | Linking knowledge management orientation to balanced scorecard outcomes | Authors: | Hsiu-Fen Lin | Keywords: | Balanced scorecard;Performance indicators;Knowledge sharing;Knowledge management | Issue Date: | 12-Oct-2015 | Publisher: | Emerald Publishing Limited | Journal Volume: | 19 | Journal Issue: | 6 | Start page/Pages: | 1224-1249 | Source: | Journal of Knowledge Management | Abstract: | This study aims to develops the decomposed model to examine the influence of knowledge management orientation (KMO) dimensions (organizational memory, knowledge sharing, knowledge absorption and knowledge receptivity) on balanced scorecard outcomes (learning and growth, internal process, customer satisfaction and financial performance). |
URI: | http://scholars.ntou.edu.tw/handle/123456789/16925 | ISSN: | 1367-3270 | DOI: | 10.1108/JKM-04-2015-0132 |
| Appears in Collections: | 航運管理學系 |
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